None of the articles indicated when they were written or last updated. The Mozy documentation was also missing dates.
#Uninstall mozyhome windows
And their 2x Protect feature, which adds on-site backups, is only available to Windows users. In fact, my brief look through their on-line documentation, didn't turn up anything that spoke to OS X. Reading that article I couldn't help but notice that it was aimed at Windows users even though Mozy also supports Macs.
#Uninstall mozyhome software
If the software is configured to make backups, but there were errors, you are also directed to manually look for errors. Their documentation ( Why has MozyHome stopped performing backups?) mentions two configuration options in the Mozy software that prevent it from making backups and suggests that you check each item manually. Mozy also has a system tray icon, but judging from their documentation it does not change its appearance to indicate a problem. When the umbrella is open you are protected, when it's closed you are not. Microsoft Security Essentials uses a green icon when all is well and a red one when there is a problem. They typically have an icon in the system tray that changes appearance to indicate a problem. Windows antivirus programs are a great example of this. Once any backup system is in place, monitoring it needs to be simple. However, if you want to restore those photos, you still can for 30 days until the file versions expire. So now, your available quota is 900 MB because you are only backing up 100 MB of spreadsheets now.
So you tell MozyHome to only back up spreadsheets and not photos, and it goes ahead and backs up 100 MB of spreadsheets. The next day, you change your mind and want to back up spreadsheets instead. If you back up 300 MB of photos, then your available quota goes down to 700 MB, and you've got 300 MB of photos on our servers. To illustrate further: Let's say you have a 1000 MB quota.
Your previous backups don't count against you, and they don't take up any of your quota. You most likely don't need to delete anything because your quota is based on your current backup configuration. If they were storing 52 gigabytes back when it was all-you-can-eat, it's not hard to imagine that someone might want to delete some files to stay under the 50gb limit.Įasier said than done. For example, an entry level user with one computer is now allowed to store up to 50 gigabytes of data for a fixed price. Things get more complicated if a Mozy customer wants to save space. This is documented in an FAQ item How do I delete old backups? It turns out that you can't delete files held by Mozy on your behalf. For example, sensitive files might have been backed up accidentally. Then, there is the other side of the coin, where a customer wants to delete backed up files. If the drive is detached for more than 30 days, Backblaze interprets this as data that has been permanently deleted and securely deletes the copy from the Backblaze datacenter. However, Backblaze will backup external USB and Firewire hard drives that are detached and re-attached as long as you remember to re-attach the hard drive at least once every 30 days. However, if you reconnect the drive and run a back up, Mozy identifies the files, cancels the deletions and saves them in your backup set.īackblaze works best if you leave the external hard drive attached to your computer all the time. After 30 days, the files are deleted from our servers and you are no longer able to get them back. Those files are then marked for deletion. If you have selected files from an external drive to be part of your regular backup and you unplug or turn off the drive while your backup is running, MozyHome detects that the files are gone and assumes that you no longer need them. The following is from their FAQ Does MozyHome support external drives? Mozy also lets you backup files that reside on an external hard drive, and that too comes with rules.
But I can not recommend a backup scheme that does not offer an option to keep deleted files. In fairness, there is no way for these companies to distinguish an intended file deletion from an accidental one or a file system error.
Same with Carbonite, another company offering unlimited storage for a fixed price. They too, delete backups of deleted files after 30 days. An option not to replicate deletions would seem to be in everyone's best interest.īackblaze competes with Mozy and recently re-commited to offering unlimited storage space. It's strange that a company charging by the gigabyte would be so aggressive in deleting files. (We keep it for 30 days, just in case you change your mind.) After 30 days, the file is deleted from our servers and you are no longer able to get it back. If you delete a document and then run a backup, MozyHome assumes that you no longer need a backup copy of that document and marks the file to be removed.
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